Experience The Difference!
Request Appointment
Experience The Difference!
Request Appointment
About Revolution Automotive Services
About Revolution Automotive Services 
Alan Symmes worked as an automotive technician for 13 years before opening the doors at Revolution Automotive Services, Inc. in August of 2012. His career started at a dealership and quickly led to independent repair shops, he was not a fan of the way dealers treated their customers and employees. He started his own business on the belief that a BMW repair shop could be a positive experience for the customer AND employees.
“I always wanted to open my own auto repair shop…but not a regular shop. I wanted to revolutionize the experience. A place that people want to be. It’s not just about BMW repairs, Mercedes repairs, Audi repairs, etc. It’s about creating the best possible experience for our clients and a better quality of life for our employees.”-Alan Symmes
Once opened, Revolution grew quickly! Starting out in 1 bay in August 2012, subleased from another business, Revolution moved next door into a three-bay shop by the end of the year. In May 2015, they expanded to take over two bays in the building next door. Then in January 2017 the company completed their third expansion to connect the two buildings and create the shop you see today.
Along the way, this business has not only grown in square footage but with tooling, equipment and employees as well. Revolution Automotive Services, Inc. is the only independent repair shop in the area that you will find currently using factory diagnostic systems for each of the 5 brands they service. BMW, Mercedes, Audi, Porsche and Mini Cooper
Once opened, Revolution grew quickly! Starting out in 1 bay in August 2012, subleased from another business, Revolution moved next door into a three-bay shop by the end of the year. In May 2015, they expanded to take over two bays in the building next door. Then in January 2017 the company completed their third expansion to connect the two buildings and create the shop you see today.
Along the way, this business has not only grown in square footage but with tooling, equipment and employees as well. Revolution Automotive Services, Inc. is the only independent repair shop in the area that you will find currently using factory diagnostic systems for each of the 5 brands they service.
“The equipment and tools we use provide us the means to be fully capable with the cars we specialize in. We are truly specialists.” -Chris, Master Technician
Our technicians are all ASE Certified Master Technicians and they attend training multiple times a year staying up to date with the cars as they evolve. You will not find more educated technicians than we have here at Revolution Automotive Services, Inc. All our staff is trained and tested in their area of expertise. Because we invest so much in our employees and provide such a positive work environment, we can retain some of the best talent in the industry.
As for the customer experience, we aim to WOW! We enjoy going above and beyond for our clients. We chuckle when a new client is shocked to find their car sparkling clean inside and out when they pick it up. We enjoy conversation following the electronic vehicle inspection they get in a text or email that contains actual pictures of their car with detailed recommendations. It’s not expected of a small business. We take what large fancy dealerships are offering, do it better and put our hearts into it. We care about our clients. They feel comfortable here working with us and this is very important.
As for the customer experience, we aim to WOW! We enjoy going above and beyond for our clients. We chuckle when a new client is shocked to find their car sparkling clean inside and out when they pick it up. We enjoy conversation following the electronic vehicle inspection they get in a text or email that contains actual pictures of their car with detailed recommendations. It’s not expected of a small business. We take what large fancy dealerships are offering, do it better and put our hearts into it. We care about our clients. They feel comfortable here working with us and this is very important.
“We understand that no one WANTS to service their car. We try to make it as convenient and simple as we can. All said and done, we don’t just fix cars. We offer peace of mind.”– Alan Symmes
Schedule an Appointment Now and Experience the Difference!
Schedule an Appointment Now and Experience the Difference!
Meet our Team
Alan
Owner/Mechanic
22-year Euro Master Technician
Lives in Norwood with his Family(wife, two daughters, and beloved beagle)
John
Senior Service Advisor
13-year tenured Customer Service Professional
Loves boating with his partner Larry & his dog Rocky
Chris
Service Advisor
15-year tenured Customer Service Professional
Newlywed and First-time homeowner with 2 pups (Black + Chocolate Labs)
Jason
Lead Mechanic & Shop Foreman
13 Year Euro Mechanic(BMW, Mercedes, Audi)
ASE Certified Master Technician
Loves traveling with his family, adventuring in the outdoors, and tinkering with his guitars
Caleb
Porsche Mechanic
Previous Mechanic at a Local Porsche Dealership
Previous Mechanic at a Local Porsche Dealership
Andy
Mini/BMW Mechanic
Previous Mechanic at a Local Mini Cooper Dealership
Starting out in the industry in high school, Andy has always had a passion for cars and primarily had a knack for European cars for their cutting edge technology.
Brian
German Mechanic
Years of experience with BMW/Mini, Mercedes, Audi, Porsche
Brian came to Revolution in 2018 to clean cars and be an assistant to the technicians.
Ryan
Auto Detailer
Trained with the latest techniques and technologies
Spending time with his girlfriend and his two boxers(Onyx & Cole)
You can also find Ryan playing ice hockey & visiting local car shows
Holly
Office Administrator
Much Needed Office Mom
Behind the scenes keeping the shop running a peak performance
