CONTACT US 
CONTACT US 
Revolution Automotive Services, Inc.
433 Walpole St.
Norwood, MA 02062
Mon – Fri:
07:30PM-05:30PM
Owner/Office Administrator
Much Needed Office Mom
Behind the scenes keeping the shop running a peak performance
Senior Service Advisor
13-year tenured Customer Service Professional
John is our senior Service Advisor. He has been perfecting and enhancing the level of customer service he provides to all his customers for more than 20 years! Before joining the team at Revolution Automotive, John had spent 13-year tenured Customer Service Professional at several locations along the shores of the Charles River in the Boston area. When John first decided to take the leap into automotive, he was a little skeptical of the industry. But, after meeting Owner and Team Leader Alan Symmes, it was very clear to him that he and Alan both had very high expectations regarding the level of customer service, ethics and care they would offer their customers, vendors and co-workers alike. John now enjoys guiding customers through the sometimes complicated, not so fun, process of vehicle repair and maintenance.
When he’s not assisting customers at Revolution, John likes spending his time with his partner Larry and his dog Rocky doing any number of things that involve friends, the outdoors, visiting family and friends where he grew up in the White Mountains of New Hampshire as well as any sort of boating!
Porsche Mechanic
Previous Mechanic at a Local Porsche Dealership
Auto Detailer
Trained with the latest techniques and technologies
Meet Ryan, our in-house detailer! Ryan’s passion for detailing vehicles, and cars in general, began with his father and the family cars on weekends. This father/son time quickly evolved into meticulously maintaining vehicles for friends, family, neighbors and co-workers. The love of bringing cars back to a showroom shine soon landed him a career as a full-time detailer. Ryan takes pride in treating everyone’s car as if it were his own, always learning new techniques and technologies, and maintaining a high-level of service and attention to detail.
Ryan’s personal life revolves around a large family, his girlfriend Lily, and his two boxers Onyx and Cole. He grew up in Westborough but now resides in the great town of Medway. During his free time, Ryan enjoys spending time with his family, travelling, and playing ice hockey. It’s very likely you’ll see Ryan at any of the local cars shows!
German Mechanic
Years of experience with BMW/Mini, Mercedes, Audi, Porsche
Brian came to Revolution in 2018 to clean cars and be an assistant to the technicians. However, he as quickly evolved into a skilled technician working on all makes of European cars. Brian has received a lot of training both in the classroom and on the job working under the guidance of our skilled Master Technicians and Owner. Brian has an astute attention to detail and is very thorough in his work. You’d be very fortunate to have Brian working on your vehicle no matter what make it is. When Brian is not working, he enjoys music. Often, you’ll find him playing live with his band anywhere from Faneuil Hall to Cape Cod.
Mechanic
Previous Mechanic at a Local Mini Cooper Dealership
Meet Andy, our newest addition to the Revolution team. Starting out in the industry in high school, Andy has always had a passion for cars and primarily had a knack for European cars for their cutting edge technology. He spent 4 years at Benjamin Franklin Institute of Technology where he obtained a bachelor’s degree for Automotive Management and also an associate’s degree for Automotive Technology. Andy got his first experience on BMWs at an independent shop before eventually transitioning into a Mini Cooper dealership. Now he is working towards his ASE Master Technician Certification here at Revolution Automotive while continuing his young journey through the industry.
Outside of the garage, Andy unwinds through the sport of Powerlifting. Armed with a home gym and a group of friends, Andy goes to the gym to train meticulously to add extra pounds to his lifting numbers.
Lead Mechanic & Shop Foreman
13 Year Euro Mechanic(BMW, Mercedes, Audi)
Meet Jason, our Lead Technician and Shop Foreman. Jason is an ASE Certified Master Technician and very well versed in all European makes/models. Jason grew up in a home that encouraged exploration into how things work and learned to do basic automotive maintenance and repair at a young age. He spent his teen years fixing up his own cars and those of friends. After high school Jason enrolled in the Automotive Technology program at Mass Bay Community College where he graduated at the top of his class in 2008. Jason spent some time at a small European specialty shop where he developed a love of BMW’s that led him to a BMW dealership. After learning and working with BMW, Jason left to be the lead technician at a large pre-owned auto dealer where he had 9 technicians working under his lead. We are very proud to have Jason here now as our Lead Technician and Shop Foreman.
When he’s not at Revolution, Jason loves traveling with his family, adventuring in the outdoors, and tinkering with his guitars.
Owner/Mechanic
22-year Euro Master Technician
Alan is a 22-year veteran Master Technician with a specialty in European cars. He founded Revolution Automotive Services after 13 years of working in other Euro shops and dealerships. While he loves cars, his true passion in this industry is CHANGE. Alan is determined to improve the automotive service and repair experience for all employees, clients, and vendors that he works with. He networks with many shop owners around the country to learn and teach with the greater intent to improve as many shops as possible. To ultimately transform this industry for better.
On a personal note, Alan is a family man. He lives in Norwood with his wife Holly, their two daughters, Addison, Hannah, and their beloved beagle, Flash. Outside of Revolution, you will find Alan with his family playing with the kids outside, working on a project with the girls, boating on Webster Lake, or on a family road trip as they love a good weekend get-away.
Service Advisor
15-year tenured Customer Service Professional
Chris is a 15-year tenured Customer Service Professional. He began his Customer Service Journey at 15 years old, working concessions during events at Gillette Stadium. Operating in a fast-paced customer facing role, opened his eyes to the pleasure of helping and providing for people. This led Chris to his next journey of 10 years Managing and Operating a Trampoline Park. During this time, Chris gained the ability to create an atmosphere and culture allowing people of all ages to enjoy an experience so positive they can’t help but look forward to their next visit! Chris will tell you this is one of his greatest accomplishments.
After mastering and enjoying his long stint Managing the trampoline park, it was time for the next chapter. His love and enthusiasm for cars drove him toward joining the Team here at Revolution Automotive, where he can continue to offer the same positive culture, experience, and influence he is so passionate about.
Chris is a Newlywed and First-time homeowner with 2 pups (Black + Chocolate Lab’s). On weekends, when not busy with homeowner duties and projects, he enjoys frequenting the beach or going on a hike with his wife Gina and the dogs Mowgli and Ginger. When a puppysitter is available they enjoy attending Live Music or just having a good time with a night out on the town.